04-20-2018 07:05
04-20-2018 07:05
I just received my Versa and love it! But after wearing it less than 5 full days I see a crack in the left upper corner. I’ve contacted Fitbit and the reply was the screen isn’t covered under warranty. IT’S BRAND NEW! I did not do anything different with this then I’ve ever done with my Alta HR or Blaze...just normal wear. I’m so disappointed Fitbit isn’t standing by their product! I was going between this and the Apple Watch, but have loved my Fitbits. I’m so upset I’m thinking of jumping off the Fitbit ship.
06-24-2019 21:41
06-24-2019 21:41
07-15-2019 17:46
07-15-2019 17:46
The difference is you can get an apple fixed
07-16-2019 02:26 - edited 07-16-2019 02:28
07-16-2019 02:26 - edited 07-16-2019 02:28
Actually @SunsetRunner no, Apple watches don’t get fixed if the screen breaks. The watch must be replaced. The form factor is too small.
https://support.apple.com/watch/repair/service
07-16-2019 06:08
07-16-2019 06:08
07-16-2019 06:34
07-16-2019 06:34
07-23-2019 12:27
07-23-2019 12:27
Were you ever able to replace the screen.
My new versa got knocked of the table has a nasty chip on side of screen and the whole screen cracked across underneath the perfectly undamaged screenprotecter. Wondering if I will be able to replace the screen or just now learn to live with it
07-23-2019 12:32
07-23-2019 12:32
07-23-2019 13:35
07-23-2019 13:35
07-24-2019 03:50
07-24-2019 03:50
08-15-2019 11:35
08-15-2019 11:35
I had my Blaze for years and did all kinds of stuff with it and it was so durable. I got my Versa on Friday and by Monday I noticed a spider crack all the way across the screen and to my knowledge nothing has happened to it other than normal wear. I'm extremely disappointed in the quality and have purchased a screen protector to keep it from becoming worse. I can live with it but I like to take care of purchases like this and to see it already cracked just broke my heart. My sister has one and has never had this issue. I may have thought harder about buying it if I'd known this would occur.
08-26-2019 18:46
08-26-2019 18:46
I’ve only had my Fitbit versa for a few weeks! It was a Birthday present. I’m very careful with it! I just looked at it and the screen has a crack in lower right corner! I’m more than upset!!
08-26-2019 18:48
08-26-2019 18:48
Mine is only a few weeks old too and I’m very careful with it! There is a crack in the lower right corner!!!
08-26-2019 18:51
08-26-2019 18:51
My fit bit versa is also only a few weeks old and now has a crack in the right bottom corner! Did you get ahold of them directly?
08-26-2019 18:53
08-26-2019 18:53
You are absolutely right!!
08-27-2019 05:08
08-27-2019 05:08
08-27-2019 09:28
08-27-2019 09:28
08-28-2019 23:02
08-28-2019 23:02
It is a single crack right across the screen.
08-28-2019 23:04
08-28-2019 23:04
It is a single crack
08-29-2019 01:41
08-29-2019 01:41
08-29-2019 01:48
08-29-2019 01:48