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Versa Crash/Reboot within 10 minutes of placing on charger

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‎02-11-2019 08:52 - edited ‎02-11-2019 08:54

‎02-11-2019 08:52 - edited ‎02-11-2019 08:54

I usually don't charge my Versa during the weekend, and then place it on the charger each Monday until it it hits 100% charge. Usually that means it is around 40-45% full. Today it was down to 44%, and about 10 minutes into the charge it appeared to crash/reboot. I'm unsure about the crash part, as I don't believe it shows any evidence of a crash. While it really isn't a problem for me, is this a known thing, or is it performing a scheduled reboot that Fitbit has baked into the OS while charging?

 

PS: My Versa (Firmware version: 32.33.1.30) is charging using the Fitbit cradle off my laptop USB port, and the Windows OS announces it very loudly that a USB device has disconnected/connected during the reboot, so I notice it immediately due to the noise.

 

Thanks!

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‎02-11-2019 23:48

‎02-11-2019 23:48

@SunsetRunner there's nothing like that 'baked' into the OS. Just in case, reboot your Versa by pressing and holding the left and bottom right buttons until Fitbit logo appears. Also, try charging from an outlet and keep an eye of the problem reappears.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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