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Versa Fitbit will not allow me to download the Spotify app

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‎12-25-2019 04:58 - last edited on ‎11-17-2022 11:28 by Moderator Alum

‎12-25-2019 04:58 - last edited on ‎11-17-2022 11:28 by Moderator Alum

My Versa Fitbit will not allow me to download the Spotify app to my watch, I have the latest updates and my phone is the latest IOS update, so I am unsure as to why this isn't working? 

 

 

Moderator edit: subject updated for clarity

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‎12-25-2019 08:07

‎12-25-2019 08:07

Hello and welcome to the Fitbit Community @Bethmmills 

I understand you’re having trouble downloading Spotify to your Fitbit Versa. Let’s try this to see if this gets you back up and running again. 
Log out of the Fitbit App

force shut the app by swiping the app upward

turn off your iOS device completely, wait 1-2 mins then restart your iOS device 

log back into your Fitbit App as you normally would with your email address and password 

sync your Versa

Now try to download Spotify again.


😃 Hopefully this suggestion resolves your issue. Please let me know If this does indeed resolve your issue and if so could you please tap the “Choose as best Answer” box just under my post? Doing so really helps other individuals who come to this community looking for answers to questions similar to your own. I’d really appreciate it!

 

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