Versa Freezes and uses up battery

[Stano1]

My versa keeps freezing and draining the battery within a day. It's a year old and has worked well till now. Anybody any ideas, I reset it frequently but it freezes again within hours with the touch screen not working etc?

[SunsetRunner]

Hi @Stano1 , I flagged your post to the Moderator Team since it's also a matter of warranty. One of them will soon contact you via this topic, so keep a close eye on it. Regards kuzibri

[Stano1]

Hi, still getting the same problem. Anyone any advice?

[YojanaFitbit · Accepted solution]

Welcome @Stano1, I'm happy to see you participating in the Fitbit Community Forums. Thank you for sharing this information with us. Thanks for flagging @SunsetRunner.

I've requested to our support team to create a case on your behalf. You should soon receive an email from customer support. They will be glad to give you a hand with this.

I'll be around in case that you need anything else.

[Stano1]

Thank you