07-28-2018
06:50
- last edited on
07-29-2018
07:48
by
AlejandraFitbit
07-28-2018
06:50
- last edited on
07-29-2018
07:48
by
AlejandraFitbit
Ok... this is a bit weird.. because it used to work. Since my Versa crashed on a run last week. I have not been able to get it to connect to my GPS on the phone, it might be a coincidence but I need some tricks.
The Versa shows in the Bluetooth, it syncs with my S6 Galaxy, always has all I see when exercising now is connecting. GPS is on, obviously, have not changed anything. It used to work, I have maps to prove it but right now last 3 exercise. No maps.
I have restarted phone and watch multiple times to no avail.
Help
Moderator edit: subject for clarity
07-29-2018 07:49
07-29-2018 07:49
It's great to see you here @SunsetRunner.
I am sorry to hear that your Versa isn't connecting to your phone's GPS, thanks for troubleshooting this by yourself. I recommend taking a look at the help article Why isn't GPS working on my Fitbit device? and follow the instructions provide there.
I hope this helps, let me know the outcome.
07-29-2018 08:24
07-29-2018 08:24
07-30-2018 04:12
07-30-2018 04:12
That's great @SunsetRunner, I am glad to hear that your Versa connected to GPS. If there is anything else we can help you with, do not hesitate to post it.
Keep the stepping up!