Versa Light just went off won't turn on

[RONNET]

Good day

After updating my Versa light it just went off.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@RONNET, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa Lite since it went off after updating it.

I would like to know if your watch vibrates when you put it on the charger.

In the meantime, try the troubleshooting steps that are listed in this help article. After this, charge your Versa Lite for 2-3 hours and see if it comes back to life.

Keep me posted on the outcome! 😀

[RONNET]

Good day

Thank you very much for the response. Yes it does vibrate when I put it to charger but I can't see anything. 

I will try troubleshoot and give response.

Good day,

Please note I have troubleshooted as suggested but still my watch not responding.

the screen is off although the background green light is flickering, I looked at post of people who had same issue as me, and they never had a solution.

Thanks 

Regards 

Ronnet 

Moderator edit: merged reply

[JuanJoFitbit]

@RONNET, I'm sorry for the late response. However, I appreciate the time spent trying the recommended troubleshooting steps.

Since the issue persists, I'd like you to try one more workaround that has been helpful for this type of issues. Please try changing the clock face to one developed by Fitbit, not a third party clock face and see if the display turns on.

Let me know how it goes.

[RONNET]

Good day,

Still nothing 😞

Regards
Ronner