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Versa Lite Active minutes not working properly?

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‎07-16-2019 06:31

‎07-16-2019 06:31

I bought the fitbit versa lite yesterday and its not working with active minutes. 

Its tracked that ive done 18 minutes of swimming (I never went swimming, i went for a hike) but then on my active minutes its telling me ive only done 6 minutes? 

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‎07-23-2019 13:33

‎07-23-2019 13:33

@Decazaara, welcome! Thanks for being part of our Community! Sorry for the delay in my reply.

 

Let me help you with your active minutes detection. The active minutes aren't the same as the duration of your activity. They only count when the device detects a high intensity/movement activity. You can read how they are calculated here.

 

Let me know how it goes.

Alvaro | Community Moderator

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