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Versa Lite App will not let me add a device

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‎12-27-2019 15:48 - last edited on ‎12-29-2022 10:37 by Moderator Alum

‎12-27-2019 15:48 - last edited on ‎12-29-2022 10:37 by Moderator Alum

  • App will not let me add a device and start setup

 

 

Moderator edit: subject updated for clarity

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‎12-28-2019 02:42

‎12-28-2019 02:42

Perhaps the most common reason for setup issues is where the phone is not supported by fitbit. You can check yours at www.fitbit.com/devices

 

If that seems ok then try going through Fitbit's troubleshooting guide for setup problems at https://help.fitbit.com/articles/en_US/Help_article/1872

 

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