help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Lite Bluetooth issue with connection my Google Pixel

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-05-2019 07:11 - last edited on ‎12-07-2019 06:24 by Fitbit Moderator

‎12-05-2019 07:11 - last edited on ‎12-07-2019 06:24 by Fitbit Moderator

I have a 2 month old Versa lite that will not stay connected to my Pixel bluetooth. I've had to reset the bluetooth connection every other day, I've reset the versa, reset & reinstalled the app, and nothing stick for more than a couple days at a time. Anybody have tips for how to get past this?

 

 

Moderator edit: format

Best Answer
Labels:
0 Votes
1 REPLY 1

‎12-07-2019 06:24 - edited ‎12-07-2019 06:26

‎12-07-2019 06:24 - edited ‎12-07-2019 06:26

@otompkins, I'm sorry for the let response. However,let me welcome you to our Fitbit Community. I'm happy to assist you with your Fitbit Versa Lite since it loses connection with your phone's Bluetooth. By the way, thank you for troubleshooting this issue before contacting our forums.

 

Please try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed accordingly. After this, monitor your watch and see if the Bluetooth connection issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes