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Versa Lite Lite won't swipe

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‎04-13-2020 12:24

‎04-13-2020 12:24

We bought this as a gift for my mom. She is unable to swipe. She let the battery run out. She did a hard reset. With social distancing I can't go over to her house to help. Any advice? If a moderator will contact her that would be great! I'll be watching this post for replies so I can get the correct person in touch with her if needed. Any other suggestions? Thanks for your help!

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‎04-13-2020 12:32

‎04-13-2020 12:32

Hi @VersaLiteSwipe  Support won't get with her, so have her call? Reach out to customer support. Their phone number is (877)623-4997, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Currently phone support seems to be weekdays only. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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