02-16-2023 16:37
02-16-2023 16:37
I have a Versa Lite Fitbit in Pebble Marine Blue. Part of the band is falling apart. I went online and apparently this isn't covered by warranty for whatever reason. All good. I am willing to pay for a new one, but in online chat I was told to order through an authorized seller. I'm having no luck finding one online, Amazon, etc. I ordered 2 different ones off of Ebay and both came back as dark blue (assuming Marine blue, but not Pebble Marine Blue?). Any suggestions?
02-17-2023 05:44
02-17-2023 05:44
Hello @Gmo1964 and welcome to the Community. The Versa Lite in Marina Blue is a specific color combination that was made only in the Versa Lite model. It has a Marina Blue pebble and wristband. All the Versa models that use the pin to attach the wristband are discontinued, so Fitbit's stock is what it is. I understand why that color isn't available from any third party company -- it is specific to only one model. I suggest a black band as a replacement.
Your Versa Lite has to be in its warranty period for the broken band warranty to apply.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.