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Versa Lite Suddenly Shuts Off w/ No Battery

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‎01-20-2021 07:02 - edited ‎01-20-2021 07:02

‎01-20-2021 07:02 - edited ‎01-20-2021 07:02

3 times over the last few days, my Versa Lite suddenly shuts off and tells me I have no battery left, only hours after showing I have more than 25% battery. 

 

Once, it even came back to life a few hours later, with 15% battery, but it again suddenly shut down. I have charged it back to 100% twice already, and it's still happening. 

 

This also is happening right after I updated the firmware. 

 

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2 REPLIES 2

‎01-20-2021 10:54

‎01-20-2021 10:54

Try a shutdown and restart the watch, it may clear this behaviour.

 

If not, probably best to inform Fitbit Support directly. They may be able to help you.

Author | ch, passion for improvement.

Best Answer

‎01-22-2021 05:49

In response to Guy_

‎01-22-2021 05:49

Good Idea. I'll let it charge to 100 and then try it. 

 

Support is just offering me a discount on the next one. Jokes on them, their website is broken and I literally can't buy anything.

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