This solution seemed to have fixed my syncing problems: I think I discovered the problem for me anyway and it was related to Bluetooth. I noticed that the Versa would often disconnect/stop syncing/not connect during GPS activities due to other Bluetooth devices being paired with my phone at the same time. For example, the Versa had been syncing perfectly for a couple of days and then I drove to where I was going to record the video review for the Versa and it stopped syncing. My car has Bluetooth which my phone automatically connects to when I start the car and that’s when the Versa appears to have disconnected. I was also wearing the Ticwatch E because I was going to compare features and it was paired to my phone as well. Once I unpaired the other watches on my Bluetooth list on my phone (I review a lot of fitness trackers so there were quite a few!), almost all of the connectivity issues stopped. Fitbit does recommend unpairing all other Bluetooth devices when setting up the Versa, so I think it’s more of a Bluetooth setup issue. Once the Versa is correctly set up with Bluetooth, it seems to behave fine. I had a feeling this was the issue. Since then, the Versa has remained connected to my phone even though my phone has been connected to the car’s Bluetooth several times and I’ve reconnected my Fenix 5s. Steps: unpair every Bluetooth device from your phone (you can add it back later) unpair the Versa in your phone’s Bluetooth settings too Remove the Versa as a device in the Fitbit App Add back the Versa as a device in the Fibit App and go through the setup process Once everything was working fine with the Versa I was able to add back my other Bluetooth devices Below are steps the Fibit recommends and they might work for you depending upon what the issue is. They only worked for me for a short while. The fix above has kept my Versa connected and syncing properly. Fitbit Versa not Syncing or Connected Fitbit Versa not Syncing or Connected Restart the Versa 3 Times To restart the Versa, hold in the left button and the bottom right button for about 10 seconds until the watch turns off and back on again. Fitbit recommends doing this 3 times if you’re not able to sync the watch. Sometimes it works but it hasn’t for me.
