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Versa Lite adds steps when charging over 75%

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Everything i charge my Versa lite over 75% it adds my steps from the previous day.

How can I stop this?

 

 

Moderator edit: subject for clarity 

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Welcome to the Fitbit Community, @Silentwings1984.

 

I am sorry to hear your Versa Lite adds your steps from the previous day every time you charge it over 75%. I am glad to assist you with that. I recommend doing the following:

 

  1. Verify if the Fitbit app is updated to the latest version. For instructions, see this help article.
  2. Force quit the Fitbit app.
  3. Reboot your phone.
  4. Open the Fitbit app and tap your profile picture. You should see the devices paired to your Fitbit account. If you have a MobileTrack paired and you're not using it, you can remove it from your Fitbit account as it could be the cause of the issue. Scroll down and tap the option to remove MobileTrack. For more information about MobileTrack, see How do I use Fitbit MobileTrack?

By the way, I've moved your post to Other Versa Smartwatches board so we can keep our forums organized.

 

Let me know how it goes. I'll be around if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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