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Versa Lite and Versa 2 won't connect to Virgin Pulse

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‎01-21-2022 15:19 - last edited on ‎01-22-2022 04:19 by Fitbit Moderator

‎01-21-2022 15:19 - last edited on ‎01-22-2022 04:19 by Fitbit Moderator

Both my Versa Lite and Versa 2 is not syncing to Virgin Pulse 

 

Moderator Edit: Clarified subject

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‎01-22-2022 04:19 - edited ‎08-10-2023 03:57

‎01-22-2022 04:19 - edited ‎08-10-2023 03:57

Hi there, @Mcampbelle. Welcome to the Community Forums. 

Note since Virgin Pulse is a third-party company, it is up to them to tell you how to connect. I found these instructions at their website:  https://virginpulse.zendesk.com/hc/en-us/articles/204837606-How-to-connect-Fitbit-to-Virgin-Pulse

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎01-22-2022 04:19 - edited ‎08-10-2023 03:57

‎01-22-2022 04:19 - edited ‎08-10-2023 03:57

Hi there, @Mcampbelle. Welcome to the Community Forums. 

Note since Virgin Pulse is a third-party company, it is up to them to tell you how to connect. I found these instructions at their website:  https://virginpulse.zendesk.com/hc/en-us/articles/204837606-How-to-connect-Fitbit-to-Virgin-Pulse

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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