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Versa Lite battery drain and won't turn on

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‎02-03-2021 08:10 - last edited on ‎02-04-2021 13:49 by

‎02-03-2021 08:10 - last edited on ‎02-04-2021 13:49 by

A week ago I received the update notification for my Versa Lite however once I made the battery just works for less tan 24 Hours and Today doesn't turn on. HELP PLEASE!!!?? 

 

 

Moderator edit: subject for clarity 

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‎02-03-2021 09:36

‎02-03-2021 09:36

Seems like this is a common issue.

Probably best to inform Fitbit Support directly. They may be able to help you.

 

 

Author | ch, passion for improvement.

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‎02-04-2021 13:49

In response to Guy_

‎02-04-2021 13:49

Welcome to the Fitbit Community, @Nakasagu. It's nice to see you around and thank you for help, @Guy_.

 

@Nakasagu Thanks for the details shared in your post. I understand how you are feeling about this situation. I've shared your post with our Support team and they've mentioned that you already have a case with them, please continue working with them. I know they will be glad to help you out and provide you a solution.

 

Have a nice day.

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