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Versa Lite battery draining daily

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‎07-23-2020 17:47

‎07-23-2020 17:47

I purchased my Versa Lite in February, 2020 & for the past week I’ve had to charge it daily. The full charge doesn’t last 24 hours so I can’t track my sleep. After searching different forums for advice I’ve adjusted the settings, turned it off, reset it, etc. & nothing has worked to extend the battery life. Help! 

Thanks! 

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‎07-27-2020 15:56

‎07-27-2020 15:56

Welcome to the Fitbit Community, @csullivan24.

 

I am sorry to hear your Versa Lite battery is draining faster than expected. Thank you for trying to resolve this and providing the additional details. I totally understand how you are feeling and I am here to help. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution. I recommend to continue working with them since they have already all the details and special tools to continue assisting you.

 

I'll be around if you have any questions. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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