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Versa Lite battery draining in half a day...

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‎09-23-2019 05:59 - last edited on ‎09-24-2019 07:47 by Fitbit Moderator

‎09-23-2019 05:59 - last edited on ‎09-24-2019 07:47 by Fitbit Moderator

I bought my Versa Lite in May 2019.

I charged it on Saturday then this morning (Monday) it was totally drained and dead. I fully charged it this afternoon and took it off charge about 1.30pm and now at 11pm it has drained to 22%.....HELP!

 

 

Moderator edit: format

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4 REPLIES 4

‎09-23-2019 07:23

‎09-23-2019 07:23

@Knitpuppy 

 

Contact support either telephone or online chat:  https://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

Blaze, Surge, Ionic and Versa1. I am not a FitBit employee.
Best Answer

‎09-24-2019 07:47

In response to GrubbyDuck

‎09-24-2019 07:47

@Knitpuppy welcome to our Fitbit Community! Regarding the battery draining issues that your Fitbit Versa Lite is experiencing, I was able to get in touch with our Support team and was told that they will reply to your email soon in order to follow up and assist you accordingly.

 

Please keep an eye on your email account.

 

Thank you for your help @GrubbyDuck.

 

I'll be around if any question arises! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎09-24-2019 13:22 - last edited on ‎09-25-2019 10:12 by Fitbit Moderator

In response to GrubbyDuck

‎09-24-2019 13:22 - last edited on ‎09-25-2019 10:12 by Fitbit Moderator

Thanks Grubbyduck!

 

Thanks @JuanJoFitbit and @GrubbyDuck !

 

 

Moderator edit: merged reply

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‎09-25-2019 10:28

In response to Knitpuppy

‎09-25-2019 10:28

@Knitpuppy You are very welcome.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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