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Versa Lite battery draining issue now it won't turn on

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‎06-09-2020 06:36 - last edited on ‎08-13-2020 07:09 by Fitbit Moderator

‎06-09-2020 06:36 - last edited on ‎08-13-2020 07:09 by Fitbit Moderator

I bought my Versa lite in august of 2019, as of today, it has been replaced twice , yes I am on my third one in under a year. the issue in the past was poor battery life, they had to be charged twice a day ! Now it has completely died , has anyone else had this issue, or am I just very very unlucky?

 

 

Moderator edit: updated subject for clarity

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‎08-13-2020 07:08

‎08-13-2020 07:08

Hi @emmaloukillala, welcome to our Fitbit Community! I'm sorry to hear that your recent Versa Lite's battery is draining fast and now if won't turn on. I totally understand how you feel about this.

 

I'd like to follow up on this issue and would like to know if your Versa Lite vibrates when you put it on the charger. In the meantime, try the troubleshooting steps that are listed in this help article. After this, charge your watch for 2-3 hours. Finally, try the tips included in this help page in order to improve the battery life of your Versa  Lite.

 

Looking forward to your response.

JuanJo | Community Moderator

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