Versa Lite battery drains fast

[nepeta]

I bought my versa lite 6 months ago and the battery used to last around 4 days. I started having some syncing problems in the last weeks but I could solve it force starting the app on my phone. 

Few days ago after maybe 1 day after fully charging the battery my fitbit was dead and I didn't receive any notification that the battery was low, I charged it again, the same happened in the following 3 days until yesterday that my fitbit fully changed battery drained after a couple of hours. And today the full battery lasted less than 2 hours.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @nepeta, it's great to see you in our Fitbit Community. Regarding the battery draining issue that your Versa Lite has experienced, I was able to get in touch with our Support team and was told that they assisted you via email.

Please don't hesitate to get back if more assistance is needed.

I'll also be around if any question arises.

[poeticlove9]

Hello, I’ve had my Fitbit Versa for a little over a year and it always has had excellent battery life, lasting me 4-5 days or more. In the past week, it will not hold a charge for more than a day, and now it is draining in half a day! I am not using it more than normal and I usually only stick it in the charger for less than 30 mins when it is low on battery, so I know it’s not leaving it in the charger. Please help connect me with the Support team. I love fitbit products and recommend them to everyone, but now I’m not so sure. 😞

[nepeta]

mine was 6 months old so I could return it to the shop where I bought it and they gave me a new one. 

[nepeta]

I took it back to the shop where I bought it with the receipt and the box and they gave me a new one.