Versa Lite battery drains fast

[tedwalsh]

my versa lite has suddenly stopped holding charge in the last week or two..I now have to charge it each night.. (used to be every 3 to 4 days)...

I haven't changed anything that I know of... any suggestions?

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @tedwalsh, welcome to our Fitbit Community. Regarding the battery draining issue that your Versa Lite has experienced, I'd like you to try the tips that are listed in this help article. After this, monitor the battery's behavior and see if the battery doesn't drain fast.

Keep me posted on the outcome.

[tedwalsh]

tried everything you suggested. (had already done most of it over last two weeks.. no joy.. battery charge lasting less than 24 hrs).. have now done a factory reset, recharged unit over night and will see how things go today.

I've tried everything you suggested. I also completed a factory reset. the
device is losing charge rapidly.. full charge to no charge in 6hrs today

best regards
Ted

Moderator edit: merged reply

[JuanJoFitbit]

Hi @tedwalsh, thank you for getting back and trying the tips recommended. Since the issue persists, let me go ahead and forward your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

I'll be around if any question arises.