help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Lite battery life draining fast

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-04-2021 04:38 - last edited on ‎02-05-2021 16:52 by Fitbit Moderator

‎02-04-2021 04:38 - last edited on ‎02-05-2021 16:52 by Fitbit Moderator

My battery had been draining everyday from past 3-4 months. It's been less than a year since I bought it. I don't use any music apps, all I use it is to track my sleep and heartbeat. My clock face is also a basic one from fitbit. I don't get any notifications on my device,  settings are at the lowest dim and manual screen on. It's very frustrating to charge the device everyday. It dies in less than 24 hours.

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
4 REPLIES 4

‎02-04-2021 08:38

‎02-04-2021 08:38

Probably faulty, best to contact Fitbit Support directly. They may be able to help you.

 

Author | ch, passion for improvement.

Best Answer

‎02-05-2021 16:54

In response to Guy_

‎02-05-2021 16:54

Hi @Karismas85, welcome to the Community Forums.

 

Thanks for bringing this to our attention and for all the details that were shared in your post, I understand how frustrating this matter can be for you. Just as @Guy_ suggested, I also recommend you to contact our Customer Support team to receive further assistance directly with them. That said, please click here to get connected.

 

I'll be around if you need anything else.

Best Answer
0 Votes

‎02-05-2021 21:00

‎02-05-2021 21:00

I have a similar issue with my Versa 2. It used to last about 4 days. Sadly, after a year it doesn't even last for 10 yours.  I don't use any apps, I had it set to all day sync and no bluetooth.  The worst part is that it was right after the 1 year manufacturer warranty. I disabled all day sync, I hope that helps. Sorry I don't have a solution but just wanted to share this issue.

Best Answer
0 Votes

‎02-07-2021 16:24 - last edited on ‎03-13-2025 09:46 by Fitbit Moderator

In response to Pelon_2

‎02-07-2021 16:24 - last edited on ‎03-13-2025 09:46 by Fitbit Moderator

Welcome aboard @Pelon_2.

Thanks for taking the time to share your thoughts and personal experience with your device, I understand your frustration with this matter. Let me share with you that the battery of our Versa 2 was designed to last 5 days, but this also depends on how frequently you use all the features of your device. That said, I recommend you charging your Fitbit device with a USB port from a computer or a UL-certified outlet into the wall and then turn off all the features that you don’t use that much.

After following the above information, please check this help article for more tips and recommendations. This article includes a restart process that will refresh the device's performance.

Let me know if further assistance is needed and if you have any additional questions.

Best Answer
0 Votes