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Versa Lite battery life not lasting while tracking Run

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‎10-12-2020 13:03 - last edited on ‎10-14-2020 16:24 by Fitbit Moderator

‎10-12-2020 13:03 - last edited on ‎10-14-2020 16:24 by Fitbit Moderator

My Fitbit Versa lite is only 3 months old. Lately I have been doing long runs 15-18kms and the Fitbit will die during my run. I always charge it the night before my runs so it is 100% to start.  I go to the run activity on the Fitbit so it will connect to the gps on my phone. After my runs it populated the info into Strava. 
Why is the battery dead so soon? Is there a different way I can track my runs so the battery will last the whole length of the run?

 

Moderator Edit: Clarified subject

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‎10-14-2020 16:24

‎10-14-2020 16:24

Hi @JessicaR7, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for the details that were shared in your post. To better assist you with this, can you please let me know when was the first time you experienced this issue and how many times since then? Is this occurring with all of your activities or just while you are running? The battery of your Versa Lite does not last only when you're tracking an activity or with your overall stats as well? In the meantime I receive your answers, please restart your device.

 

I'll be waiting for your reply. 

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‎10-14-2020 16:44

In response to RicardoFitbit

‎10-14-2020 16:44

I noticed the short battery life after my longer runs which have been the past few months. This past weekend was the first time it actually died completely during my 18km run. It only seems to happen during the run activity.
Otherwise I wear it daily and the battery probably lasts 4 days.
I have restarted it now.
Thanks

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