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Versa Lite battery life not lasting

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‎07-08-2020 19:23 - last edited on ‎07-10-2020 19:47 by Fitbit Moderator

‎07-08-2020 19:23 - last edited on ‎07-10-2020 19:47 by Fitbit Moderator

My versa lite that I got for Christmas has always had a battery life of 4 days until this week when I've already charged it twice and this morning had 100% and now have ten. Phone is Pixel 4xl. I've looked at it a couple times today and it has had the Fitbit syncing symbol on the screen.

 

Moderator Edit: Clarified subject

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‎07-10-2020 19:46

‎07-10-2020 19:46

Hi @AngelaLal, welcome to the Community Forums!

 

Thanks for bringing this to my attention. Let me share with you that the battery of our Versa Lite was designed to last up to 5 days, but this also depends on how frequently you use all the features of your device. That said, I recommend you charging your Fitbit device with a USB port from a computer or a UL-certified outlet into the wall and then turn off all the features that you don’t use that much.

 

After following the above information, please check this help article for more tips and recommendations. This article includes as restart process that will refresh the device's performance.

 

Let me know if further assistance is needed and if you have any additional questions.

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