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Versa Lite battery life not lasting

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‎07-24-2020 06:59 - last edited on ‎07-26-2020 13:48 by Fitbit Moderator

‎07-24-2020 06:59 - last edited on ‎07-26-2020 13:48 by Fitbit Moderator

My versa lite is not taking charge properly and even battery is draining too fast . Sometimes whole night it is kept for charging but not single percent charge it is taking , need to adjust the place again and again.

 

Moderator Edit: Clarified subject

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‎07-26-2020 13:47

‎07-26-2020 13:47

Hi @Arundhati, welcome to the Community Forums!

 

Thanks for bringing this to my attention. Let me share with you that the battery of our Versa Lite was designed to last 5 days, but this also depends on how frequently you use all the features of your device. That said, I recommend you charging your Fitbit device with a USB port from a computer or a UL-certified outlet into the wall and then turn off all the features that you don’t use that much.

 

After following the above information, please check this help article for more tips and recommendations. This article includes as restart process that will refresh the device's performance.

 

Let me know if further assistance is needed and if you have any additional questions.

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