Versa Lite battery life not lasting

[Steelerchic1962]

Isn’t it coincidental that exactly a year to the day that I purchased my Versa lite on Amazon prime day (July 15,2019) my  Versa stopped holding a charge. Contacted Fitbit , had me do a drain test only for them to confirm my findings. How ironic I’m just over 365 warranty days so they offered a replacement pebble ( which I had that when my Alta battery stopped working 2 years ago and pebble lasted about 6 months) or 50 percent off select Fitbits only to tell me they can’t guarantee the new Versa battery life would last longer than year so suggested buying the 2 year warranty. What has everyone else’s experience been with this? I really loved my Versa lite but am saddened that these batteries don’t last and you can’t replace it 

Moderator Edit: Clarified subject

Moderator Edit: Word choice - Promoting

[RicardoFitbit]

Hi @Steelerchic1962, welcome to the Community Forums! 

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need.

Since you already received assistance from our Customer Support team, I suggest you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case. Also, for a better understanding of the information they provided to you, please check our warranty policies here. 

Let me know if you have any additional questions, I'll be around.