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Versa Lite battery life not lasting

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‎09-30-2020 15:30 - last edited on ‎02-05-2021 18:34 by Fitbit Moderator

‎09-30-2020 15:30 - last edited on ‎02-05-2021 18:34 by Fitbit Moderator

I have my Versa Lite since April 2020 and the battery did last for almost the 4 days , however in the last month or so it barely lasts a day, and l don't even link in to the app or the watch as often as l did when l fist bought it. Is their any solution to this problem....replacement battery? Its Very disappointing and getting annoying now

 

Moderator Edit: Clarified subject

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‎02-04-2021 20:45

‎02-04-2021 20:45

Seems like this is a common issue. Possibly due to a recent update, if it was working before, its not a watch issue.

In which case its probably best to inform Fitbit Support directly. They may be able to help you.

Author | ch, passion for improvement.

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‎02-05-2021 18:35

In response to Guy_

‎02-05-2021 18:35

Hi @Maur711, welcome to the Community Forums.

 

Thanks for bringing this to my attention. Let me share with you that the battery of our Versa Lite was designed to last 5 days, but this also depends on how frequently you use all the features of your device. That said, I recommend you charging your Fitbit device with a USB port from a computer or a UL-certified outlet into the wall and then turn off all the features that you don’t use that much.

 

After following the above information, please check this help article for more tips and recommendations. This article includes a restart process that will refresh the device's performance.

 

Let me know if further assistance is needed and if you have any additional questions.

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