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Versa Lite battery short life

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‎09-24-2020 23:55 - last edited on ‎09-25-2020 12:50 by

‎09-24-2020 23:55 - last edited on ‎09-25-2020 12:50 by

Hi......Good Noon. & Greetings to all !!!

I am using Versa Lite since 1 year and , have a concern on battery life.

It's holding charge for only for 2-3 hours. 

Can someone suggest where do I change the battery. Can I get online purchase ?

How do I change it.

Thanks in advance 

Regards 

 

 

Moderator edit: subject for clarity 

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‎09-25-2020 12:38

‎09-25-2020 12:38

Welcome to the Fitbit Community, @ashokdawane.

 

I am sorry to hear the battery on your Versa Lite is draining faster than expected. Thanks for the details shared, I understand your concern and I am here to help. I've shared your post with our Support team and they've mentioned that you already have a case with them. I know they will be glad to help you out and provide a solution, please keep an eye on your inbox. Meanwhile, I recommend double checking our charging instructions and trying our tips for preventing battery drain since battery use is affected by various factors and settings. 

 

By the way, I've moved your post to Other Versa Smartwatches board so we can keep our forums organized.

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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