Versa Lite battery won’t charge fully losing and now won’t turn on

[ManaXII]

I bought my mother a Versa Lite about 2 years ago... A few weeks a go she noticed that the battery seemed to die quickly. We made a few changes to preserve battery life and checked that it was sitting in the charger correctly. She left the Versa to charge all night but somedays it would only be 50% or less. Eventually it died one day mid workout. As a precaution we bought another charger and cleaned the versa prongs. After a full 2 days of sitting in the charger it appears to just be dead. Has anyone seen the Versa just die like this? I preordered my Versa when it was first released and have never seen this.

[LiliyaFitbit]

Welcome to the Fitbit Community, @ManaXII. 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with your mother's Versa Lite. Thank you for your efforts to resolve the battery draining issue, you can confirm the tips to prevent battery drain in this help article: Can I extend my Fitbit device's battery life?

Since the watch appears to be dead, I recommend following the complete troubleshooting steps including a restart from this help article: Why isn't my Fitbit device's battery charging? This article contains the steps you tried already, but you can skip them and proceed with the rest. 

Let me know if the issue persists, I'll be around.