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Versa Lite, black screen and won't turn on

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‎02-08-2022 15:11 - last edited on ‎02-09-2022 08:26 by Fitbit Moderator

‎02-08-2022 15:11 - last edited on ‎02-09-2022 08:26 by Fitbit Moderator

Hi, 

My versa lite was working perfectly fine, now it is just a black  screeb and wing switch on, I have tried restarting it to no avail. 

 

 

Moderator edit: format. 

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‎02-09-2022 08:33

‎02-09-2022 08:33

Welcome to the Fitbit Community, @Linzibwfc. Thank you for letting us know that you have tried restarting your Versa Lite in order to correct the black screen. 

 

I understand how frustrating this could be and the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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