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Versa Lite blank screen after the update

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‎07-27-2021 23:43 - last edited on ‎07-28-2021 05:49 by Fitbit Moderator

‎07-27-2021 23:43 - last edited on ‎07-28-2021 05:49 by Fitbit Moderator

After the update my versa lite is now blacking out. Not coming on. I synced & it is not responding. We paid for this item. Why after the update is it acting like this? How can this be fixed? 

 

 

Moderator Edit: Clarified subject

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‎07-28-2021 05:51 - edited ‎10-08-2023 08:43

‎07-28-2021 05:51 - edited ‎10-08-2023 08:43

Hi there, @BlessedandGit. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa Lite before reaching out. I understand where your concern is coming from. 

Please restart your Versa Lite as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-28-2021 05:51 - edited ‎10-08-2023 08:43

‎07-28-2021 05:51 - edited ‎10-08-2023 08:43

Hi there, @BlessedandGit. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa Lite before reaching out. I understand where your concern is coming from. 

Please restart your Versa Lite as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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