05-14-2019
18:37
- last edited on
05-16-2019
09:08
by
JuanJoFitbit
05-14-2019
18:37
- last edited on
05-16-2019
09:08
by
JuanJoFitbit
Did anyone else receive a charger like this when ordering a Versa Lite off of Amazon? It doesn't quite cradle my Versa correctly, and the cable is coming out of the back of the cradle rather than the side, so it doesn't lay down flat when I charge it. It doesn't look like the one on the website either.....
Moderator edit: updated subject for clarity
05-14-2019 20:26
05-14-2019 20:26
They must of changed it as mine is not like that. But it has the Fitbit Logo on it so it is FitBits charger
Wendy | CA | Moto G6 Android
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05-15-2019 08:21
05-15-2019 08:21
True, but why in the world is the cord coming out of the back of it??
05-16-2019 09:07
05-16-2019 09:07
@benne070 It's great to see you in our Fitbit Community! I really appreciate your feedback about the design of the Versa Lite's charging cable.
If you would like the design of the charging cable, please submit your request in our Feature Suggestions board and people can vote for it. The more votes this idea gets, the more chances it will have to be reviewed by our team.
Thank you for your contribution @WendyB!
I'll be around if more questions arise!
05-16-2019 20:13
05-16-2019 20:13
I'm not saying I don't like the design, I'm saying it seems like this is not the correct charger for the device. It's not what is pictured on the website.
08-27-2019 17:55
08-27-2019 17:55
You are so right. The design of this new Versa Lite charger is horrible. My old Versa charger looks like the one shown on the web site w/ cord out the side so that it lies flat on a table. The cord coming straight out of the back is ridiculous.
08-28-2019 09:12
08-28-2019 09:12
@romtwindad welcome to our Fitbit Community! Your feedback and comments are greatly appreciated since this helps us to keep improving.
I'll be around if any question arises.
11-07-2019 20:20
11-07-2019 20:20
JuanJo, you actually have not replied yet. Why is the charger like that for the lite, and the versa 2. Do you have a picture of the suggested way too use it? Thanks.