help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Lite continues to try to sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-26-2020 19:36

‎04-26-2020 19:36

My versa lite was acting strange the past week. I could not scroll on my screen. Up, down or sideways. I came to the forum and read up on rebooting it. Once I did that it never started back up. It just went into constantly trying to sync. For over 3 hrs. Over and over. So I tried to do a hard reset. Removed it from my Bluetooth and tried to start over. Because it’s in constant repeat Sync, I now can’t get it to show the 4 digit number in order to reload to my phone. And I’ve not found anything in the forum to help with this particular situation. Please help!

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎04-27-2020 00:18

‎04-27-2020 00:18

Update: Now it’s showing the Fitbit symbol. Goes black for half a second and then symbol comes back. This has been going on for the last hour. I’ve deleted from Bluetooth, deleted app, reinstalled app and reset versa lite. Now I’m at the symbol going on and off. Please help. 

Best Answer
0 Votes

‎04-28-2020 20:13

In response to Slesley

‎04-28-2020 20:13

No help in resolving these issues. I HATE Versa Lite and These unresolved CONSTANT problems! It has ruined me ever wanting to purchase a higher end Fitbit!!! Or any product with a Fitbit logo! There goes $150 in the trash!

Best Answer
0 Votes