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Versa Lite didn't track sleep

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‎08-16-2019 06:04 - last edited on ‎08-18-2019 17:57 by

‎08-16-2019 06:04 - last edited on ‎08-18-2019 17:57 by

Day 2 and my Versa Lite did not record  my sleep information from last night.  Any suggestions?

 

 

Moderator edit: subject for clarity

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‎08-18-2019 17:57

‎08-18-2019 17:57

Welcome to the Fitbit Community @Phamilton. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing that your Fitbit Versa Lite stopped tracking your sleep. I recommend doing the following:

 

  1. Restart your device by following the steps from this help article: How do I restart my Fitbit device?
  2. Try sleeping with the watch on your non-dominant hand if you haven't been doing it already.
  3. Confirm that the watch is snug on your wrist (the HR lights shouldn't be visible)

It is possible to manually log sleep to reflect the time slept. See instructions in this help article: How do I change my sleep history?

 

You can find more information about tracking sleep here. 

 

I'll be around if you need further assistance. 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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