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Versa Lite display is green

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‎11-25-2020 10:18 - last edited on ‎11-25-2020 16:03 by Fitbit Moderator

‎11-25-2020 10:18 - last edited on ‎11-25-2020 16:03 by Fitbit Moderator

Display on versa lite has turned a hazy green   what does that mean and how do I fix it.

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎11-25-2020 16:03

‎11-25-2020 16:03

Hi @Sst1, welcome to the Community Forums.

 

Thanks for bringing this to our attention and for the details that were shared. To fix this uncommon situation, please restart your Versa Lite and let me know if the issue persists.

 

I'll be here if further assistance is needed. 

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‎11-25-2020 23:06

In response to RicardoFitbit

‎11-25-2020 23:06

I started my fit bit but it did not solve my issue. See photo below.

 

20201125_230538.jpg

 

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‎11-30-2020 16:45

In response to Sst1

‎11-30-2020 16:45

Your update is appreciated @Sst1.

 

 Because the restart process that was shared on my previous post didn't solve your issue, let me share with you that our Customer Support team was contacted on your behalf to provide you further assistance with the difficulties you're currently experiencing. Please keep an eye on your email inbox because they'll be in touch with you pretty soon.

In the meantime they contact you, let me know if you have any additional questions.

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