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Versa Lite display not swiping

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‎01-07-2021 04:01 - last edited on ‎01-08-2021 15:58 by Fitbit Moderator

‎01-07-2021 04:01 - last edited on ‎01-08-2021 15:58 by Fitbit Moderator

My fitbit lite versa has not worked properly in a few months now.  I rebooted it and changed the clock and was finally able to see my steps.    Now, I am no longer able to cycle thru the different items such as heart rate and the rest of the times. Every time I swipe it at first does nothing and if i continue to swipe it then reboots. Any ideas?

 

Moderator Edit: Clarified subject

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‎01-07-2021 06:29

‎01-07-2021 06:29

Have a go with SimpleClockDuo - All the information is on the one screen, no swiping necessary.

 

 

Author | ch, passion for improvement.

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‎01-08-2021 15:57

In response to Guy_

‎01-08-2021 15:57

Hi @jonapa3, welcome to the Community Forums.

 

Thanks for bringing this to our attention and for the details that were shared. Let me share with you that our Customer Support team was already contacted on your behalf to provide you further assistance with the difficulties you're currently experiencing with your Versa Lite. That said, please keep an eye on your email inbox because they'll be in touch with you pretty soon. 

 

@Guy_ Thanks for your clock face suggestion!

 

I'll be around if you need anything else.

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