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Versa Lite displays "Download app message" after overheating

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‎11-28-2020 18:57 - last edited on ‎11-29-2020 18:09 by

‎11-28-2020 18:57 - last edited on ‎11-29-2020 18:09 by

My Versa Lite overheated and now displays the DOWNLOAD APP MESSAGE . when I go to my app everything syncs as normal. Sensor lights no longer come on.

 

 

Moderator edit: subject for clarity 

 

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‎11-29-2020 18:22

‎11-29-2020 18:22

Welcome to the Fitbit Community, @ValerieHarris.

 

I appreciate your participation in the Forums and sharing that your Versa Lite displays "Download app message" after overheating. Thank you for providing the additional details, I am glad to help. I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon. 

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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