help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Lite distance issue - Unable to connect other apps

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-12-2020 10:39 - last edited on ‎10-23-2020 12:22 by Fitbit Moderator

‎05-12-2020 10:39 - last edited on ‎10-23-2020 12:22 by Fitbit Moderator

My fitbit does not properly track my distance, I know I walked twice as far as what my fitbit registered. I have my stride length set to auto. I wear it on my non dominant hand and it is nice and snug. I also cannot get it to connect to snapchat for the bitmoji clockface. I've tried and tried and it just wont connect.

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
0 REPLIES 0