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Versa Lite face came away from the casing

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‎08-19-2020 06:02 - last edited on ‎09-21-2020 10:15 by Fitbit Moderator

‎08-19-2020 06:02 - last edited on ‎09-21-2020 10:15 by Fitbit Moderator

Hi my Fitbit versa stopped working. The face had come away from the casing. How can I get this fixed?

 

 

Moderator edit: updated subject for clarity

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‎09-21-2020 10:10

‎09-21-2020 10:10

Hi @DeeTee15, it's great to see you in our Fitbit Community. I'm sorry to hear that the face of your Versa Lite has come away from the casing.

 

I was able to get in touch with our Support team and was told that they assisted you via phone and email. I'm glad to hear that a solution was provided and you are back on track with a replacement unit.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! 😀

JuanJo | Community Moderator

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