Versa Lite face coming loose

[michellevday]

The face of my versa lite has come loose from the band. It still works however, it is now dangling. Is there any way to get this fixed or does anyone know of a repair place in Atlanta that works on these?

Moderator Edit: Clarified subject

[YojanaFitbit]

Hi there, @michellevday. Welcome to the Community Forums. I'm sorry to hear about your Versa Lite's face. 

Please note the screen cannot be replaceable. You can get in touch with our Support Team, they will give you more details about your options.

As our warranty states, it doesn't apply to damage or defects caused by:

(a) use with non-Fitbit products

(b) accident, abuse, misuse, mishandling, flood, fire, earthquake or other external causes

(c) normal wear and tear or aging of the Product such as discoloration or stretching

(d) operating the Product:

     (i) outside the permitted or intended uses described by Fitbit

     (ii) not in accordance with instructions provided by Fitbit

     (iii) with improper voltage or power supply.

For more information about this, you can check our warranty policy.

Let me know if you have any questions present.