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Versa Lite has condensation

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‎07-29-2021 01:48 - last edited on ‎08-25-2021 14:58 by Fitbit Moderator

‎07-29-2021 01:48 - last edited on ‎08-25-2021 14:58 by Fitbit Moderator

Hi, my Versa Lite appears to have condensation behind the glass charging points. I used the watch for swimming as I usually would, but now the watch will not charge and becomes very hot when trying to charge it.
 
 
Moderator edit: updated subject for clarity. 
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3 REPLIES 3

‎07-29-2021 04:03

‎07-29-2021 04:03

Dry it out for a week before trying to charge it, it may recover but it will be unreliable.

If its under warranty get it replaced.

Author | ch, passion for improvement.

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‎08-25-2021 12:32

‎08-25-2021 12:32

Just an update: Fitbit have very kindly replaced my pebble, once I returned my damaged one to them for assessment.

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‎08-26-2021 13:11

In response to Fogwar

‎08-26-2021 13:11

@Guy_ it's nice you see you around and thanks for the input. 

 

@Fogwar. Welcome to the community.

 

I appreciate the details that you have provided about this situation. I'm glad to know that your device will be replaced after you returned the damaged one and hope you receive it soon.

 

Have a nice day! 

Cindy|Community Moderator| Did you find my post helpful? Vote for it or mark it as a Solution!
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