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Versa Lite heart rate monitor stopped working

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‎12-05-2020 13:25 - last edited on ‎12-06-2020 14:57 by

‎12-05-2020 13:25 - last edited on ‎12-06-2020 14:57 by

I bought my versa lite on June this year. Everything was ok since today. My heart monitor stopped working. I don't have any light under my watch like usual. I don't know why and what to do now.

 

 

Moderator edit: subject for clarity 

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‎12-06-2020 14:55

‎12-06-2020 14:55

Welcome to the Fitbit Community, @Ela79.

 

I appreciate your participation in the Forums and sharing that the heart rate monitor on your Versa Lite stopped working. Thank you for providing the additional details, I am glad to assist you. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Have a great day!

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