12-05-2020 13:25 - last edited on 12-06-2020 14:57 by LiliyaFitbit
12-05-2020 13:25 - last edited on 12-06-2020 14:57 by LiliyaFitbit
I bought my versa lite on June this year. Everything was ok since today. My heart monitor stopped working. I don't have any light under my watch like usual. I don't know why and what to do now.
Moderator edit: subject for clarity
12-06-2020 14:55
12-06-2020 14:55
Welcome to the Fitbit Community, @Ela79.
I appreciate your participation in the Forums and sharing that the heart rate monitor on your Versa Lite stopped working. Thank you for providing the additional details, I am glad to assist you. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.
Have a great day!
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