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Versa Lite heart rate monitor stopped working

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‎06-12-2022 01:28 - last edited on ‎06-12-2022 07:38 by Fitbit Moderator

‎06-12-2022 01:28 - last edited on ‎06-12-2022 07:38 by Fitbit Moderator

My versa lite won’t read my hr when I start my work out and the green light at the back is just constantly on even when I’m not wearing it.

 

 

Moderator Edit: Clarified subject

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‎06-12-2022 07:40 - edited ‎11-16-2023 02:16

‎06-12-2022 07:40 - edited ‎11-16-2023 02:16

Hi there, @mimi77ke. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa Lite. 

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you have any questions or concerns regarding the outcome of your case, please feel free to contact them back. 

See you around. 

Maria | Community Moderator, Fitbit


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