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Versa Lite is dead and has moisture inside

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‎01-28-2021 05:27 - last edited on ‎01-28-2021 17:31 by

‎01-28-2021 05:27 - last edited on ‎01-28-2021 17:31 by

  • My watch has gone crazy, this morning it doesn't want to work anymore.  The display keeps turning on and off with the company logo and the sensor behind it no longer works and you can see traces of moisture inside. Apart from the fact that I washed my hands with it, I didn't do anything special, I didn't swim with it and I didn't take a shower even though it is water resistant.I don't know if I can attach pictures or small videos to my watch so I can show you what they look like . Thanks .

 

Moderator edit: subject for clarity 

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‎01-28-2021 17:31

‎01-28-2021 17:31

Welcome to the Fitbit Community, @AdelaAniela.

 

Thanks for the details shared in your post. I appreciate your efforts to provide pictures or videos. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

 

I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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