01-15-2020
13:35
- last edited on
01-16-2020
06:49
by
JuanJoFitbit
01-15-2020
13:35
- last edited on
01-16-2020
06:49
by
JuanJoFitbit
Had my versa lite around 3 weeks now and it’s started playing up,
randomly vibrates with no notifications.
steps jump to 30-50 thousand which is impossible when I’m sat down all day or not wearing it.
gain steps when I’m not wearing it.
blank screen and it freezes.
gain steps while I’m sleeping.
restarts it’s self randomly.
Moderator edit: updated subject for clarity
01-16-2020 06:47
01-16-2020 06:47
@Ellev1, welcome to our Fitbit Community! Regarding the screen, steps accuracy and vibration issues that your Versa Lite is experiencing, I was able to get in touch with our Support team and was told that a case was created so you will be contacted from them via email soon in order to follow up and provide you a solution.
Keep an eye on your email account.
I'll be around if any question arises.