Versa Lite is flickering between screens and won't stop vibrating

[Blairrose]

I got a replacement Fitbit after mine had battery issues. I’ve had the replacement for about a month and now it’s having issues Glitching clicking on things on its own flipping through stats and vibrating and now the heart rate monitor no longer works even though the lights are on. I have shut it down multiple times and have even done a factory reset and no change. I don’t know what to do anymore. 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there @Blairrose, welcome to the Community Forums. I'm sorry to hear about the inconveniences you've been recently having with your Versa Lite. Thanks for the details provided in your post about your watch's screen behavior and for taking the time to fix it prior to posting here. 

At this moment, the limits of what we can do for you here on the public community forums for the issue you're experiencing have been reached, so I've contacted our Support Team on your behalf to look into this issue further and provide you with some options. Please keep an eye on your email inbox for further instructions. Note that due to recent events affecting our operations, support options are limited and wait times are longer than usual.