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Versa Lite is not connecting to phone's Bluetooth

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‎04-23-2020 06:37 - last edited on ‎06-19-2020 17:49 by Fitbit Moderator

‎04-23-2020 06:37 - last edited on ‎06-19-2020 17:49 by Fitbit Moderator

I am trying to get the spotify app to work. It keeps saying my phones bluetooth is not connected. I've paired and unpaired my bluetooth. Turned my phone and watch off then back on. I don't want to download music to it. I just want to be able to switch songs. Is this even something i can do? 

 

Moderator Edit: Clarified subject

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‎06-19-2020 17:53 - edited ‎06-11-2024 09:52

‎06-19-2020 17:53 - edited ‎06-11-2024 09:52

Hi there @NikkiSweeney, welcome to the Community Forums.Thanks for the details provided in your post and for taking the time to troubleshoot your Versa Lite and phone prior to posting here. 

I've seen that you recently contacted our Support Team with regards to the connectivity issues you've been having between your watch and phone and saw they helped you to get this solved.

Let us know if there's anything else we may do to help you.

Maria | Community Moderator, Fitbit


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