02-23-2024 10:55 - last edited on 02-23-2024 16:58 by ManuFitbit
02-23-2024 10:55 - last edited on 02-23-2024 16:58 by ManuFitbit
My fit bit vesa lite is showing 803 steps.and i havent even really moved yet how do i restart it to 0
Moderator edit: clarified subject.
02-23-2024 16:56 - edited 02-23-2024 16:57
02-23-2024 16:56 - edited 02-23-2024 16:57
It's good to see you participating in the community @NicoleChaplic91.
Thank you for sharing the details regarding the steps.
Please make sure that your device is up to date , your phone has the software up to date too and the Fitbit app.
In addition, check that the Tile for Steps is shown on the App, if not add it: Fitbit App > Today Tab > Edit > Add Steps > Done.
Beside that, check personal information Age, height and weight on the App: Fitbit App > Account > Personal.
To delete steps on the Fitbit app, you can see the following help article: How do I delete steps on the Fitbit app.