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Versa Lite is tracking my calories too low

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‎09-12-2022 18:04 - last edited on ‎09-12-2022 18:54 by Fitbit Moderator

‎09-12-2022 18:04 - last edited on ‎09-12-2022 18:54 by Fitbit Moderator

I kicked my a** at work today I got him as 20000 steps, It's saying that I only burned 1000 calories calories in 0 zone minutes. What's going on?   That can't be right

 

Moderator Edit: Clarified subject

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‎09-12-2022 18:55 - edited ‎08-18-2023 05:48

‎09-12-2022 18:55 - edited ‎08-18-2023 05:48

Hi there, @Yummy1436. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa Lite. I understand where your concern is coming from.

Have you check your settings to see if anything was changed accidental? I'd check your personal information to see if your weight and height are properly set, it may worth the try. To update your profile, see How do I change the units of measurement in my Fitbit account?

Fitbit devices combine your basal metabolic rate (BMR)—the rate at which you burn calories at rest to maintain vital body functions (including breathing, blood circulation, and heartbeat)—and your activity data to estimate your calories burned. 

Your BMR is based on the physical data you entered in to your Fitbit account (height, weight, sex, and age) and accounts for at least half the calories you burn in a day.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-12-2022 18:55 - edited ‎08-18-2023 05:48

‎09-12-2022 18:55 - edited ‎08-18-2023 05:48

Hi there, @Yummy1436. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa Lite. I understand where your concern is coming from.

Have you check your settings to see if anything was changed accidental? I'd check your personal information to see if your weight and height are properly set, it may worth the try. To update your profile, see How do I change the units of measurement in my Fitbit account?

Fitbit devices combine your basal metabolic rate (BMR)—the rate at which you burn calories at rest to maintain vital body functions (including breathing, blood circulation, and heartbeat)—and your activity data to estimate your calories burned. 

Your BMR is based on the physical data you entered in to your Fitbit account (height, weight, sex, and age) and accounts for at least half the calories you burn in a day.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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