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Versa Lite is tracking steps when I'm not walking

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‎03-03-2023 04:53 - last edited on ‎03-04-2023 04:50 by Fitbit Moderator

‎03-03-2023 04:53 - last edited on ‎03-04-2023 04:50 by Fitbit Moderator

I started a steps challenge and was happy with amount of steps I was achieving but during my work day while working at desk and not walking I noticed with some of my actions while working with my hands, was adding steps to my Fitbit , any fix to stop this and just have Fitbit record steps I’m doing only, tks

 

 

Moderator Edit: Clarified subject

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‎03-04-2023 02:46

‎03-04-2023 02:46

Hi @Loadsofsteps This is one of the problems with wrist worn trackers. Usually it is only a few steps in the greater scheme of things and not worth worrying about. If it is a lot of extra steps try restarting your Versa 2 in case it is a simple glitch.

Restart your Tracker  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎03-04-2023 04:52 - edited ‎06-16-2023 06:41

In response to NellyG

‎03-04-2023 04:52 - edited ‎06-16-2023 06:41

Hi there, @Loadsofsteps. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa Lite. @NellyG Thanks for your help!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance. 

Maria | Community Moderator, Fitbit


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